This year, it is reported that even more brick-and-mortar stores will close their doors, but eCommerce will continue to rise. It is such a large part of the UK retail industry, that Statista have actually reported that by 2021, roughly 93%…
January 31, 2020
{“type”:”block”,”srcClientIds”:[“1fdb39ac-3f6c-4666-ace4-c254cc077086″],”srcRootClientId”:””}Your chefs may be superstar cooks like Gordon Ramsay or Jamie Oliver, but if you can’t get people into your restaurant, how will you be able to treat them to your world-famous chilli crab curry. To be able to get people…
January 29, 2020
Happy New Year and happy 2020! The festivities may have drawn to a close but right now, we’re simply celebrating the fact that we’re still on the good side of January. The one where new year resolutions are still in place…
January 7, 2020
With just 2 sleeps (yes we count in sleeps) until Santa descends the chimney, I think we’re all wondering the same thing… are we on the naughty or nice list? In all seriousness though, this got us thinking. What can a…
December 23, 2019
So it may be a little colder and a little darker but as we approach the festive period, cheese is more readily available, the sequins are making a daily appearance and perhaps most importantly, the Costa Christmas menu is in full…
December 17, 2019
It’ll come as no surprise that we’re pretty big advocates of the mighty mobile phone and more specifically, SMS communications. Even with the rise in other messaging apps (as we’ve said before), not only is SMS very much alive, it is…
November 26, 2019
Year on year Black Friday gets bigger and bigger, with more people purchasing, more retailers offering a Black Friday sale, and ultimately more money being spent. This year is no different, we have predicted that the UK will spend a whopping…
November 11, 2019
It’s that time of year again where we look at the previous few years statistics and we rack our brains trying to predict what Black Friday and Cyber Monday could look like in 2019. We’re getting pretty good at it. In…
November 7, 2019
Customer service and experience have never been more important. In a world where business reputation and service is so exposed, they need to make sure they provide excellent customer service otherwise they will lose customers. Social media and customer review websites…
September 26, 2019